CIPS

A digital payment experience

New digital services

CIPS allows an Institution to implement a digital payment experience for its Customers.

For an Acceptor, it will allow him to accept a large number of service means like: Cash, Bank Account, Card, d-Card, d-Wallet, RFID Tag, Crypto Account…

For an Accountholder, it will allow him to enroll in a digital experience with different ways of making a payment: from the mobile, from the web, on a kiosk, on an OPT or on classic channels (online, POS and ATM).

Web and mobile consoles in the center of Customer relationship

With CIPS, all customers will have dedicated Web and Mobile consoles to interact with their partner Institution for different services:

  • Orders management,

  • Transactions inquiry,

  • Account management,

  • Statements & Invoices download,

  • Bills payment,

  • Mobile top-up,

  • Digital services,

  • Services pricing inquiry,

  • Usage control,

  • Fraud Monitoring,

  • Live Chat with hotline support,

  • Loyalty,

  • …

Enhanced interactivity with customers

Through CIPS, the Institution will be able to manage the Customer experience with more interactivity:

  • Push messages on Web/Mobile applications,

  • SMS notifications,

  • WhatsApp Business,

  • e-Mail Marketing,

  • Promotions notifications,

  • Live-Chat,

  • …